ONE of my favourite quotes, and forgive me, but I can’t recall who said it, is that you can either have things done fast, cheap or well; but you can only pick two.
We have no desire to be the cheapest settlement agent around; we want to be the best. We want to offer our clients a high qu
ality and timely service to avoid costly delays, to ensure that we are available to chat and answer any and all questions that our clients have and to ensure that their property transaction is carried out stress free for them. PLUS Joanne has over 40 years’ experience in the industry!
This extra care and attention to detail sees us spending a lot of extra time on our files and this comes at a cost. Oftentimes a bank will call with a property address or client name and I can recall each detail without having to pick up the file.
A Case Study –
We were recently nominated to act for the purchaser of a large commercial property. Our client forwarded us the quote from the other conveyancer.
We were able to match the conveyancing fees offered by the other agent, however, our disbursements and outgoings were significantly less (just under $200) something which some agents disguise by breaking down all of their expenses into smaller, less significant amounts.
In addition, we made a few enquiries. Where the other agent had quoted the general rate for Stamp Duty, we deduced that the property included a home which would be the purchasers residence. This saved our purchaser almost $3,000 in Stamp Duty costs all from a few phone calls and email enquiries on our client’s behalf.
Sometimes, even though you’re paying less in upfront fees you don’t know what you’re missing out on in the long run.
Joanne and I are both Licensed Settlement Agents meaning that we are required, each year, to undergo continuous professional development to ensure that we keep abreast of industry changes, updates and regulations. It also means that each time you call or email, you’ll be speaking to someone who’s a qualified conveyancing professional, a lot of the Real Estate Agents in the area call us to ask questions before they list a property with an unusual circumstance. And I assure you, if we don’t know the answer to your question, we know how to find out.
So, while we won’t compete on price we can offer you an affordable and quality service. It’s why we’ve had loyal customers coming back to us time and time again for the past 40 years.
Your home is probably the most expensive purchase or sale that you’ll ever make.
So ask yourself, what is that worth to you?
And remember; you can either have things done fast, cheap or well; but you can only pick two.
